Kenya Institute of Business and Counselling Studies

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Artisan

Artisan Certificate in Front Office Operations

Equips learners with practical skills in reception, customer service, communication and visitor management to ensure professional and efficient front office operations

Course Overview

Course Overview

This programme equips learners with practical competencies in customer reception, reservations, communication, office support services, hospitality operations, records management, and customer relationship management.

Entry Requirements

KCSE Grade E or Level 3 Qualification

Certification

Award Type

Artisan

Awarded By

TVETCDACC

Assessment Method

Theory

Duration

3 Months

Course Fee

KES. 27,000 Full Course Fee | Fee Payable in Flexible Installments

Practical Learning Programs

Hands-on training designed to prepare you for real-world careers.

TVET-Accredited Courses

Gain industry-recognized skills through accredited, hands-on training.

20+ Years of Experience

Building expertise and shaping futures since 2004.